Welcome to your onboarding
Please enter the access code shared by your Tribe account manager to continue.
Having trouble? Raise a ticket
A 4-digit security code in Settings → Users and permissions. It lets Tribe request access without using a paid staff seat.
Welcome to your onboarding
Please enter the access code shared by your Tribe account manager to continue.
Having trouble? Raise a ticket
Welcome
Welcome to Tribe’s onboarding process
This short form gets everything set up correctly from the start — contacts, access and a few key details about your project. It takes around 10 minutes.
Step 1 of 7
How are you working with Tribe?
Contact Information
Tell us who we’ll be working with
So we have the right points of contact and invoicing details from the start.
Step 2 of 7
Business Details
Client Contact Information
Commercial Information
Communication Preferences
How should we stay in touch?
Let us know your preferred day for calls and how you’d like updates.
Step 3 of 7
Best day for calls
Communication
Select all that apply.
Reporting for retainers
Select all that apply.
Meeting invites & email comms
Add up to 4 email addresses. All optional.
Design
Please share your brand materials
Upload your files and they go straight into your brand folder on our Google Drive.
Step 4 of 7
Your client folder
Choose one or more files for each folder. Up to 25MB per file. For larger videos, send a WeTransfer link to your account manager.
Build
Your Shopify Setup
Please clarify your brief and provide your login details.
Step 5 of 7
You’re about to:
Shopify store URL
We’ll try to detect this from your website URL automatically.
Shopify collaborator code ?
When you accept Tribe’s collaborator request, please grant all permissions, including Customers, Reports and Customer Events.
Please grant developers@tribe.studio access to any third-party apps and analytics tools needed for the build.
Grow
Platform access
So the Tribe team can access your advertising and retention platforms. All optional.
Step 6 of 7
Google Ads
Visit Google Ads ↗Please provide your Google Ads Customer ID — formatted like 123-456-7890.
GA4
Visit GA4 ↗Grant ollie@tribe.studio and accounts@tribe.studio Administrator access via Account Settings → Access Management.
Search Console
Visit Search Console ↗Add accounts@tribe.studio with Full permissions via Settings → Users and permissions.
Merchant Center
Visit Merchant Center ↗Add accounts@tribe.studio with Admin access via Settings → People and access.
Go to Users → Partners → Add. Enter Tribe’s Business ID: 1701704146710015. Grant access to: Pages, Ad Account, Catalogue, Instagram Account, Domains, Datasets.
Go to Settings → Users → Add New User. Add ollie@tribe.studio and accounts@tribe.studio with the Admin role.
Other platforms Optional
Using TikTok, Hotjar, LittleData or similar?
Your Data & Confirmation
How Tribe handles your data
Before you submit, please read how we access, store and use your data.
Step 7 of 7
All Tribe systems use two-factor authentication (2FA) when accessing your platforms.
Tribe creates a single custom Shopify app that connects your store to Looker Studio for performance reporting.
Your data is only used to deliver our services to you. It is never sold or shared for any other purpose.
We may use aggregated, anonymised data for sector trend reports. Your brand name and revenue are never disclosed.
Untick to opt out. No impact on service.
Your confirmation
Type your full name to confirm you’re happy to submit.
Your Account Manager will be in touch soon.