Welcome to your onboarding
Please enter the access code shared by your Tribe account manager to continue.
No access code? Contact your account manager
Welcome to your onboarding
Please enter the access code shared by your Tribe account manager to continue.
No access code? Contact your account manager
A 4-digit security code found in Settings → Users and permissions in your Shopify admin. It lets Tribe request access without using a paid staff seat.
Welcome
Welcome to Tribe’s onboarding process
We’re genuinely excited to be working with you. This short form helps us set everything up correctly from day one — it should take around 10 minutes.
Step 1 of 7
How are you working with Tribe?
Contact Information
Tell us who we’ll be working with
So we have the right points of contact and invoicing details from the start.
Step 2 of 7
Business Details
Client Contact Information
Commercial Information
Communication Preferences
How should we stay in touch?
Let us know your preferred day for calls and how you’d like updates.
Step 3 of 7
Best day for calls
Reporting style
Meeting invites & email comms
Add up to 4 email addresses. All optional.
Design
Share your brand materials
We’ve set up a shared Google Drive folder just for you. All uploads are optional.
Step 4 of 7
Your client folder
Click any folder to open in Google Drive and upload directly.
Build
Your Shopify setup
Help us understand your current Shopify situation so we can plan the build correctly from day one.
Step 5 of 7
You are about to start a:
Shopify store URL
We’ll try to detect this from your website URL automatically.
Shopify collaborator code ?
When accepting Tribe’s collaborator request, please ensure all permissions are granted — including Customers, Reports, and Customer Events.
Please grant [email protected] access to any third-party apps and analytics tools needed for the build.
Grow
Platform access
So the Tribe team can access your advertising and retention platforms. All optional.
Step 6 of 7
Google Ads
Visit Google Ads ↗Please provide your Google Ads Customer ID — formatted like 123-456-7890.
GA4
Visit GA4 ↗Grant [email protected] and [email protected] Administrator access via Account Settings → Access Management.
Search Console
Visit Search Console ↗Add [email protected] with Full permissions via Settings → Users and permissions.
Merchant Center
Visit Merchant Center ↗Add [email protected] with Admin access via Settings → People and access.
Go to Users → Partners → Add. Enter Tribe’s Business ID: 1701704146710015. Grant access to: Pages, Ad Account, Catalogue, Instagram Account, Domains, Datasets.
Go to Settings → Users → Add New User. Add [email protected] and [email protected] with the Admin role.
Other platforms Optional
Using TikTok, Hotjar, LittleData or similar?
Your Data & Confirmation
How Tribe handles your data
Before you submit, please read how we access, store and use your data.
Step 7 of 7
All Tribe systems use two-factor authentication (2FA) when accessing your platforms — from Shopify to Google Ads, Meta and Klaviyo.
Tribe creates two custom Shopify apps connecting your store into:
a) Looker Studio — for performance reporting.
b) A Claude API connection — for data insights. Data is not used to train any ML models and stays within the Tribe dataset.
We may use aggregated, anonymised data for sector trend reports. Your brand name and revenue are never disclosed.
Untick to opt out. No impact on service.
Your confirmation
Type your full name to confirm you’re happy to submit.
Your onboarding form has been successfully submitted. Your Tribe account manager will be in touch shortly.
Welcome to Tribe.